Returns & Refunds Policy

Refund Policy

Thank you for shopping with Calculated Moves.

We want you to be satisfied with your order. Please review our refund and return policy before making a purchase.

Returns

We accept return requests within 14 days of delivery.

To be eligible for a return, your item must be:

  • Unworn
  • Unwashed
  • Unused
  • In the same condition you received it
  • In its original packaging, if applicable

Items that show signs of wear, washing, damage, stains, odors, or alteration will not be accepted.

How To Start A Return

To request a return, contact us at:

support@shopcalculatedmoves.com

Please include:

  • Your full name
  • Order number
  • Item name
  • Reason for return
  • Photos, if the item is damaged or incorrect

Returns must be approved before being sent back. Items returned without approval may not be accepted.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please allow time for your bank or payment provider to process the refund.

Exchanges

Exchanges may be accepted for size issues depending on product availability.

If the size you need is unavailable, we may offer a refund or store credit when applicable.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery.

Please include your order number and clear photos of the issue.

If approved, we will offer a replacement, exchange, store credit, or refund.

Final Sale Items

Items marked as final sale, discounted items, gift cards, or limited release items may not be eligible for return or refund unless they arrive damaged, defective, or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

Original shipping charges are non-refundable unless the return is due to an error on our part.

Cancellations

If you need to cancel an order, contact us as soon as possible.

Once an order has started processing or has shipped, it may not be eligible for cancellation.

Contact

For return or refund questions, please contact us at:

support@shopcalculatedmoves.com